Privacy Policy
Last updated 28 September 2026
In short: your spreadsheets and projects never leave your computer. We only handle the personal data needed to sell and support Pro, and that is mostly held by our payment provider, Stripe. We do not use advertising or analytics trackers.
1. Who is responsible
Drumplan is operated by Banam Marketing Pvt. Ltd., 207 Millennium Heights, F-11, Islamabad, Pakistan. Paid plans are sold by Whoa Mart Ltd, which is the data controller for purchase and billing data. Contact us at support@drumplan.app with any privacy question or request.
2. Your spreadsheets and projects
Drumplan reads cable schedules, drum registers and pulling records inside your web browser. Files you choose are not uploaded to our servers, and we have no access to their contents. Your projects are saved in your browser's own storage (IndexedDB) on your computer and are not sent to us. If you export a project file, it goes wherever you choose to save or send it.
3. Data we process
Purchase and billing data. When you subscribe to Pro, Stripe collects your name, email address, billing country or address and payment details. We receive your email address, billing details, subscription status and payment history from Stripe. We never receive your full card number.
License key. Your license key contains an internal Stripe customer and subscription reference. It is stored in your browser so Pro stays unlocked, and is sent to our server to check that your subscription is active.
Support emails. If you email us, we keep the correspondence to answer you and handle your request.
Technical data. Our hosting provider, Cloudflare, processes technical information such as IP addresses to deliver and secure the website.
4. Why we use it and our legal basis
- To provide your subscription, verify your license and handle billing, refunds and cancellations (performance of a contract).
- To keep financial records we are required to keep (legal obligation).
- To keep the Service secure and prevent abuse such as shared license keys (legitimate interests).
- To reply when you contact us (legitimate interests).
We do not sell your personal data and we do not use it for advertising.
5. Service providers
- Stripe processes payments and manages subscriptions, including through its Link service where Link sells the subscription as merchant of record. See Stripe's privacy policy at stripe.com/privacy.
- Cloudflare hosts the website, runs the license check and forwards support email. See cloudflare.com/privacypolicy.
Pages load only from drumplan.app, including fonts. Some providers process data outside the UK and Pakistan, using safeguards such as the UK International Data Transfer Agreement or equivalent standard contractual clauses.
6. Cookies and local storage
We do not use advertising or analytics cookies. Drumplan stores your projects in your browser's storage, and your license key in local storage, so the tool works as expected. Stripe may set its own cookies on its checkout and billing pages to process payments and prevent fraud.
7. How long we keep data
Billing records are kept for as long as required for tax and accounting purposes, generally six years after the end of the financial year they relate to. Support emails are kept for up to two years after your last contact. Data stored in your browser stays there until you delete it in Drumplan, choose Remove from this browser for Pro, or clear your browser's data for this site.
8. Your rights
Depending on where you live, you may have the right to access, correct, delete or export your personal data, to object to or restrict certain processing, and to withdraw consent. To make a request, email support@drumplan.app. If you are unhappy with how we handle your data, you can complain to the UK Information Commissioner's Office at ico.org.uk or to your local data protection authority.
9. Changes
We will update this policy if our practices change, including before any shared features store project data on a server. The date at the top shows when it was last updated.